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Monday, March 21, 2011
Process Follows People

Today business leaders have no choice but to be focused on proactive, income sustaining activities. This is of course critical in a market where demand is short and discretionary spending is compressed. As important as execution I most leaders become hyper fixated on the “process” and the “work.” The result of this may mean that our “people” take a backseat to the processes. People are the element which most distinguishes one product or service from another. While Products are becoming more homogeneous, people and relationships are becoming more integral in producing business results. My advise is to take caution in your relationships both with internal stakeholders (employees, team members, leaders) as well as clients and external partners. Let’s face it there can be no effective process without dedicated, focused people!


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